About Us 

At Palm Lake Care, care isn’t just what we do – it’s who we are. As a proud, family-owned organisation, we’ve built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued. 

Our team is united by a simple promise: I will make a difference for you, right now. That belief drives us to go the extra mile, knowing the little things often matter most. Here, respect is at the heart of every interaction – with residents, families, and each other because we believe that how we treat people conveys everything about us as a company and you as an individual.  

Our Palm Lake Promise to you is that here, you will make a difference. 

Palm Lake Care Toowoomba is currently seeking to find qualified, experienced and compassionate employees to support PLC community Toowoomba in the following roles.  

• Housekeeping Attendants – Mon-Fri rosters only  
• Food Services Assistants Mon-Sun rosters 06.30-1.30 or 1.30pm to 08.00pm  
• Personal Care Assistants (Cert III in aged care or equivalent essential) 24/7 rosters  

 Key Offerings  

• Above award pay for all roles + Super  
• Light breakfast and lunch supplies provided  
• Onsite free parking 
• Practical work that matters: help keep our aged care community safe, tidy and comfortable. 

Keeping our family healthy 

Working in an aged care environment means being part of a broader mission to protect the health of some of our most vulnerable community members. As a Housekeeping Attendant your position plays a critical role in the cleanliness, and subsequent health, of our aged care community. 

A community of vulnerable elderly presents health challenges that requires a hygienic environment. From dust and infection control to occupational health and safety, you’ll need initiative, problem-solving skills, and a clear understanding of hygiene, infection control, and the impact of cleaning products on elder health. 

How you are supported  

These roles are supported by experienced and compassionate leaders to ensure that all our employees are able to make you essential to the things that make a house a home for our residents in their community.  

What We’re Looking For: 

To thrive any of these roles, you will need for each of the following:  

Housekeeping 

• Experience in cleaning - Australian Aged Care Facility experience highly regarded and or hospitality industry such as hotels, or similar  
• A current National Police Check 
• Knowledge of cleaning chemicals and their effect on elderly health or willing to learn  
• Excellent hygiene standards 

Food services attendants: 

• Prior experience in a similar role within Aged Care essential 
• Understanding of following essential dietary requirements for residents 
• Ability to work as a part of a team in a proactive support role to cook 
• Excellent hygiene standards 
• A Knowledge of Food Safety Standards 

Personal Care Assistants  

• Cert III in aged care or equivalent essential 
• A caring and respectful approach towards residents 
• Strong communication and teamwork skills 
• A positive and enthusiastic attitude 
• Empathy with elderly residents and their families 
• Knowledge of Autumn Care would be highly regarded although not essential 
• Experience working in an Australian Aged Care Facility highly regarded 

Essential requirements for all roles  

• Australian national police check within the last 3 months  
• Working rights for Australia  
• Eagerness to learn and grow 
• Good time management and initiative 
• Demonstrated ability to work in a collaborative and respectful manner in a team environment  
• Flexibility to work various rosters across 7 days/ 24 hours (PCA only  

Why Join Us? 

• Competitive Rates -  including weekend and overtime penalties 
• Work-life Balance with a variety of shifts available 
• Training & Development – Ongoing on-the-job training and online training specifically designed to support you in your role and prepare you for professional growth opportunities 
• 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP) 
• Celebrate Milestones with service rewards! 
• Palm Lake Care Perks – We offer a selection of complimentary beverages, treats, fruits and bites for staff to enjoy 
• Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued 
• Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless. 

Join a Team That Cares! 

We believe belonging and connection are fundamental rights of ageing. If you’re ready to make a meaningful impact in the lives of others and want to work in a supportive and rewarding environment, we’d love to hear from you! 

Join a Diverse Team 

We believe that unique perspectives drive innovation. Palm Lakes Care is committed to creating an inclusive environment for all employees. We welcome applications from people of all genders, cultures, ages, and backgrounds, including Aboriginal and Torres Strait Islander peoples and individuals with disabilities. 

Apply now and become part of a team that truly cares. 

All applicants must provide a valid national police check and undergo a pre-employment medical assessment.  

Please note, all Palm Lake Care Communities are smoke-free workplaces.